Privacy Policy

Last updated: February 25, 2026

Wrist-Up.co (“we,” “us,” “our”) operates this website and online store (the “Services”) to provide customers with quality watches and accessories. Our store is powered by Shopify, which enables us to securely offer our products and services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, browse, or make a purchase from Wrist-Up.co.

By using our Services, you agree to the practices described in this Privacy Policy.

 

 

1. Personal Information We Collect

When you interact with our store, we may collect the following types of personal information:

Contact Information

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • WhatsApp number (if used for communication)

Order & Transaction Information

  • Products viewed or added to cart

  • Watches purchased, returned, or exchanged

  • Payment method details

  • Order history

Payment Information

  • Credit/debit card details (processed securely via Shopify)

  • Transaction confirmations

Account Information

  • Username and password (if you create an account)

  • Preferences and saved items

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on our site

Customer Support Information

  • Messages sent via email, WhatsApp, or phone

  • Feedback or complaints

 

 

2. How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us

  • Automatically through cookies and website tracking tools

  • From our service providers (such as payment processors and shipping partners)

 

 

3. How We Use Your Information

We use your personal information to:

Process Orders

  • Confirm and ship your watch orders

  • Process payments

  • Manage returns or exchanges

Customer Support

  • Respond to inquiries via email, phone, or WhatsApp

  • Provide order updates

Marketing & Promotions

  • Send promotional emails or offers

  • Inform you about new watch collections or discounts

You may unsubscribe from marketing emails at any time.

Security & Fraud Prevention

  • Prevent fraudulent transactions

  • Secure customer accounts

  • Protect our business operations

Legal Compliance

  • Comply with applicable laws and regulations

 

 

4. Sharing of Personal Information

We may share your personal information:

  • With Shopify to operate and secure our store

  • With payment gateways to process transactions

  • With courier and delivery partners to ship your orders

  • If required by law or legal authorities

We do not sell your personal information.

 

 

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve your browsing experience

  • Remember your cart and preferences

  • Analyze website performance

You can control cookies through your browser settings.

 

 

6. Children’s Privacy

Wrist-Up.co does not knowingly collect personal information from individuals under 16 years of age.

 

 

7. Data Security

We use secure technologies and rely on Shopify’s secure infrastructure to protect your data. However, no system is 100% secure.

 

 

8. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Maintain your account

  • Comply with legal obligations

 

 

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

 

 

10. International Transfers

Your information may be processed outside Pakistan through Shopify’s secure systems. Appropriate safeguards are used to protect your information.

 

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

 

 

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us:

Store Name: Wrist-Up.co
Email: ameer.hamzapsn23@gmail.com
Phone: 0316-5800863
WhatsApp: 0331-6266778
Address:
Flat No 25C, Block 25
Street 8, Askari 4
Rawalpindi, Pakistan